Terms of Service
These Terms of Service (“Terms”) form a binding agreement between you and BMB OTOMOTİV GIDA İTHALAT İHRACAT DIŞ TİCARET LİMİTED ŞİRKETİ, a private limited company registered in Türkiye, with registered office at Merkez Mah. Salihpaşa Cad. No:15 İç Kapı No:34, Gaziosmanpaşa, 34093 İstanbul, Türkiye, operating the GrowhtOS platform (“GrowhtOS”, “we”, “us”). These Terms govern your access to and use of the GrowhtOS website and services (the “Service”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 16 years old, capable of entering a binding contract, and not barred from using the Service under applicable law. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation and “you” refers to that organisation.
2. Account
- You are responsible for keeping your credentials confidential.
- You are responsible for all activity under your account.
- Notify us immediately of any suspected unauthorised access.
- One person or entity per account; sharing of credentials is not permitted.
3. The Service
The Service lets you connect social-media accounts (Instagram, Facebook, TikTok), generate content with AI, schedule posts, view analytics, manage engagement, and produce reports. Features available depend on your subscription plan and on the permissions granted to us by the relevant platforms.
4. Subscription & billing
- Free, Pro, and Agency plans are described on our pricing page.
- Paid plans are billed monthly or annually in advance via Stripe.
- Subscriptions auto-renew until cancelled. Cancel any time from Settings → Billing.
- Refunds are governed by our Refund Policy.
- If a payment fails, access to paid features may be suspended until resolved.
- We may change prices on at least 30 days’ notice; new prices take effect at your next renewal.
5. Your content
You retain ownership of all content you create, upload, or generate using the Service (“Your Content”). You grant us a limited, worldwide, non-exclusive licence to host, store, transmit, and display Your Content solely to provide the Service to you, including pushing it to the social platforms you have connected.
You are solely responsible for Your Content and for ensuring you have the rights necessary to publish it. You must not upload content that is unlawful, infringing, deceptive, abusive, or otherwise prohibited by our Acceptable Use Policy or by the rules of the platforms you publish to.
6. AI-generated content
Outputs from our AI tools (“AI Output”) are produced by third-party models. You may use AI Output for any lawful purpose and we do not claim ownership over it. AI Output may not be unique to you; similar outputs may be returned to other users. You are responsible for reviewing AI Output before publishing it.
7. Third-party platforms
The Service integrates with Meta Platforms (Instagram, Facebook), TikTok, Stripe, and others. Your use of those services is governed by their own terms and policies. We are not responsible for actions, outages, or policy changes by those providers, but we will work in good faith to maintain integrations.
8. Acceptable use
You must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it, including (without limitation) for spam, fake engagement, automated abuse, scraping, or impersonation.
9. Intellectual property
We and our licensors own all rights in the Service, including software, design, trademarks, and documentation. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service in accordance with these Terms.
10. Suspension & termination
- You may close your account at any time from Settings.
- We may suspend or terminate your account for breach of these Terms, the Acceptable Use Policy, or for risk to other users or to us.
- On termination, your right to use the Service ends and we may delete Your Content after the retention period stated in our Privacy Policy.
11. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy of AI output, or non-infringement. We do not guarantee any specific growth, engagement, or revenue outcome.
12. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or USD 100, whichever is greater. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or goodwill.
13. Indemnity
You will defend and indemnify us against any third-party claim arising from Your Content, your breach of these Terms, or your violation of law or third-party rights.
14. Changes
We may update these Terms from time to time. Material changes will be announced by email or in-app at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
15. Governing law & disputes
These Terms are governed by the laws applicable in the jurisdiction where GrowhtOS is established, without regard to conflict-of-law principles. Disputes will be resolved in the competent courts of that jurisdiction, unless mandatory consumer-protection rules of your country of residence apply.
16. Contact
Questions about these Terms: legal@growhtos.com